Logistics Innovations in a Service Enterprise

This article attempts to analyze and evaluate the influence of logistics innovations on the results of contemporary service enterprises. The first part of the article characterizes logistics processes and logistics innovations in a service enterprise. The second part presents methodology of the research. The author presented selected aspects of management of logistics processes in the surveyed small, medium and large enterprises providing a variety of services. An attempt to assess the influence of logistics innovations on the results of the surveyed service enterprises has been undertaken. The article is based on the study of scientific literature and own empirical research.