“New new media” in social welfare

The article is describing the use of ICT tools in social welfare, equally in area of social work, vocational training for social service and shaping the social policy. Based on the desk research the author explains the basic issues related to the implementation of new media tools into the practice of social work – case studies – and characterizes the potency of digitalization in the process of modelling the social welfare, innovative preventions measures and the improving the qualifications of social services.